We change the way people think about conflict,
so they can change the way they manage it.

What We Do

CCI Academy is where people learn from their own experiences as well as from experts. Where learning is practical and fun, but also based on solid evidence and research. 

Why We Do It

Our core purpose is to change the way people think about conflict, so that they can change the way they manage it. This creates opportunities for learning, growth and connection… and a more peaceful future.

We believe that everyone can learn to manage conflict better. We know that small changes can have a ripple effect, creating significant improvements in our work and personal lives.

Imagine a world in which people think of conflict as a good thing. Where conflict is an opportunity to learn from one another, to grow and to build connections. A world in which people can disagree with candour and respect.


Dr Samantha Hardy provides coaching, conflict support and training to managers and leaders across the world. 

Sam has been accredited as a mediator under the Australian National Mediation Accreditation System and is a Certified Transformative Mediator by the US Institute of Conflict Transformation. She is also a Certified Narrative Coach, an experienced conflict coach, and the founder of the REAL Conflict Coaching System™. 

In 2021 Sam was awarded the Resolution Institute Award for Service to Dispute Resolution for her leadership and innovation.

She has a PhD in Law and Conflict Resolution, as well as other postgraduate qualifications in adult education. She is committed to lifelong learning and continuing development.

Sam is a well known trainer and university educator, holding adjunct appointments at a number of universities in Australia, Hong Kong, Singapore and the USA.

Sam has also published widely in conflict resolution, including her books: Dispute Resolution in Australia, Mediation for Lawyers, and Conflict Coaching Fundamentals. Find out more here.

What Clients Say

Are you interested in working towards a more peaceful future? Book in a free initial consultation today and find out more about how we can support you to be more skilled and courageous in conflict.

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