Develop your competence and confidence to manage and resolve conflict.

Whether you are an individual hoping to improve your personal or professional relationships, a manager seeking better strategies for managing staff conflict, or an experienced coach or conflict specialist wanting to expand your services or develop advanced skills – we have the course for you.

How our courses work

START HERE! This short video provides an overview of how our courses work. It shows you how to register for a course, how to login and logout, how our video lessons and activities work, and other useful information before you start.


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AU $495

Working with conflict stories

People often get trapped in their own conflict stories. This course explores how we typically tell conflict stories to ourselves and others, and how they tend to work against us managing our conflict effectively. It introduces some strategies to help people shift their conflict stories into one in which they are the hero of the next chapter.

10 hours

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Ten top tips

In this FREE course, Dr Samantha Hardy shares with you her ten top tips for managing conflict. The course includes a downloadable checklist to help you implement these tips in your future conflicts.

1 hour

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AU$99 +GST

Introduction to Conflict Styles

Learn about the five main conflict styles. Complete a questionnaire to identify your most commonly used conflict style. Explore the advantages and disadvantages of each style. Includes a downloadable worksheet to help you choose the appropriate style in any conflict situation.

5 hours

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AU$695 + GST

Conflict Management for Leaders

In this course you will examine the phenomenon of conflict in the modern workplace and develop the knowledge and skills to become the kind of leader who provides just the right kind of response to conflict as it arises – and the kind of leader who prevents unnecessary conflict.

20 hours

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AU$695 + GST

Conflict competency

Explore conflict from three dimensions: perception, emotion and behaviour. Learn how conflict escalates and how to prevent it from getting out of control. Includes videos, quizzes and checklists to help you put into practice what you learn.

20 hours

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AU$1800 + GST

Conflict coaching fundamentals

REAL Conflict Coaching Fundamentals is an online training module designed to be completed at your own pace. During this course you will cover introductory materials relating to conflict and coaching, and you will learn and practise the REAL Conflict Coaching System and skills.

50 hours

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