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REAL Masterclass Recordings 22 Lessons

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Why does it matter? Doing a deep dive into client values

When there’s no bad guy – working with clients’ internal conflicts

When might coaching not be appropriate?

Working with clients’ emotions

Examining power in clients’ conflicts

Managing the other perspectives stage

Advanced listening skills

Challenging the client – when, how and why

Advanced questioning skills

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Webinar Recordings 13 Lessons

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Braving the conflict arena

Working with boundaries in conflict

Conflict as a learning experience

Creating conflict positive workplaces

Leading through conflict

Escaping the melodrama of conflict

Building clients’ conflict confidence

Conflict Coaching Fundamentals: Working with Conflict Stories

Managing emotions in conflict

Understanding anger in conflict

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REAL Conversations 6 Lessons

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A conversation about reflective practice

How to market your conflict management practice

A conversation about the challenges of managing conflict in situations of workplace bullying

Managing stakeholders in coaching

Managing conflict involving volunteers

A conversation about creativity and conflict resolution

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