Ten Top Tips for Managing Conflict

FREE online course!

What you get in the course


The course includes ten short video lessons, each providing one top tip for managing conflict from an experienced conflict management trainer.


You can access the course for 30 days after registration, so you can take your time or do the course over and over to consolidate your learning.


The course includes a downloadable checklist to help you to apply the top tips so you can manage conflict constructively in the future.

About your trainer

Samantha Hardy BA, LLB(Hons), LLM, Grad Cert Uni Learning and Teaching, PhD



Dr Samantha Hardy is the principal of Conflict Coaching International, an organisation that provides coaching and training in conflict management and resolution.  She is also the lead trainer for CCI Academy.

She provides conflict support to managers and leaders across the world. Sam has been accredited as a mediator under the Australian National Mediation Accreditation System and is a Certified Transformative Mediator by the US Institute of Conflict Transformation.

She is an experienced conflict coach and the founder of the REAL Conflict Coaching System. She also holds a PhD in Law and Conflict Resolution, as well as other postgraduate qualifications in adult education.

Sam is a well known trainer and university educator, holding adjunct appointments at a number of universities in Australia, Hong Kong, Singapore and the USA.

Sam has also published widely in conflict resolution, including her books Dispute Resolution in Australia and Mediation for Lawyers.

What some of our students are saying

Please register me for the
FREE online course
Ten Top Tips for Managing Conflict

If you have any questions about the course, just ask:  sam@cciacademy.com


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