In many coaching contexts, there are other people involved or interested in what happens. These include people like the sponsor (e.g. an employer who is paying for the coaching); the coachee’s line manager, the coachee’s colleagues, and the coachee’s family members and friends. If these relationships are not managed well, the coaching is much less likely to be successful. Learn how to understand and manage the context in which the coaching occurs to maximise the success of your coaching.
Many of the potential problems that can arise with stakeholders can be minimised by effective contracting. This includes both written contracts, and also meetings with stakeholders before, during and sometimes after the coaching takes place. Learn how to set up the coaching contract in advance, and how to monitor and maintain the relevant relationships throughout the coaching process.
Some typical challenges that arise include issues around confidentiality, conflicts of interest, and how stakeholders may influence and use power. If you are haven’t thought about these things and prepared in advance, you are likely to run into ethical issues and damage the coaching relationship and your reputation as a coach.
Sam has been accredited as a mediator under the Australian National Mediation Accreditation System and is a Certified Transformative Mediator by the US Institute of Conflict Transformation. She is also a Certified Narrative Coach, an experienced conflict coach, and the founder of the REAL Conflict Coaching System™.
Sam trains people to become REAL Conflict Coaches and provides continuing education and development for accredited coaches.
Sam is a well known trainer and university educator, holding adjunct appointments at a number of universities in Australia, Hong Kong, Singapore and the USA.
Sam has also published widely in conflict resolution, including her books: Dispute Resolution in Australia, Mediation for Lawyers, and Conflict Coaching Fundamentals.