There is a lot of talk at the moment about trauma, and the need for a broad range of practitioners to ensure that their practice is “trauma-informed”. This includes anyone who works with people who may have experienced trauma, not just those who provide therapeutic services to survivors of trauma. People who provide conflict management and resolution services are likely to have clients who have experienced trauma. This isn’t limited to practitioners working with families with a history of violence. Anyone who comes for support with conflict may have experienced trauma in their lives. Find out how to ensure that your practice is trauma informed, to protect those clients and practitioners working with them.

In the webinar you will:

Explore the core components of a trauma informed practice.

Define trauma and identify its symptoms and effects.

Learn about to ensure that your conflict resolution practice is trauma informed.

About your trainer

Dr Samantha Hardy is the principal of Conflict Coaching International, and the Director and Lead Trainer for CCI Academy. She is an experienced mediator and conflict coach and the founder of the REAL Conflict Coaching System™. She provides conflict support to managers and leaders across the world. She also provides professional development training, supervision and mentorship to mediators and coaches who work with clients in conflict.

Sam has been accredited as a mediator under the Australian National Mediation Accreditation System and is a Certified Transformative Mediator by the US Institute of Conflict Transformation. She is a Certified Narrative Coach.

In 2021 Sam was awarded the Australian Resolution Institute Award for Service to Dispute Resolution for her leadership and innovation in the field. She was also awarded 2022 Conflict Coach of the Year at the Australian Dispute Resolution Awards.

Sam holds a PhD in Law and Conflict Resolution, as well as other postgraduate qualifications in adult education.

Sam is a well known trainer and university educator, holding adjunct appointments at a number of universities in Australia, Hong Kong, Singapore and the USA.

Sam has also published widely in conflict resolution, including her books Dispute Resolution in Australia, Mediation for Lawyers and Conflict Coaching Fundamentals: Working with Conflict Stories.

In the webinar you will:

Explore the core components of a trauma informed practice.

Define trauma and identify its symptoms and effects.

Learn about to ensure that your conflict resolution practice is trauma informed.

About your trainer

I want to ensure that my practice is trauma-informed!