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We naturally create stories to help us make meaning of our world, but in conflict situations the kinds of stories we typically tell ourselves can actually make it harder for us to manage and resolve the conflict constructively. In this session you will learn about two typical types of conflict stories – one in which people are stuck and miserable, and another in which people develop resilience and choices. Most importantly, you will discover the six shifts that people who are trapped in a dysfunctional conflict story need to make in order to respond to conflict more constructively. You will leave the session with some simple coaching tools to help a client explore their conflict story and become the hero of their future.

In the webinar you will:

Explore the stories we typically tell about conflict.

Discover the six main shifts a conflict story needs to make to promote constructive conflict engagement.

Learn some simple tools to support people to make those shifts.

About your trainer

Dr Samantha Hardy is the principal of Conflict Coaching International, an organisation that provides coaching and training in conflict management and resolution.  She is also the lead trainer for CCI Academy.

She provides conflict support to managers and leaders across the world. Sam has been accredited as a mediator under the Australian National Mediation Accreditation System and is a Certified Transformative Mediator by the US Institute of Conflict Transformation. She is a Certified Narrative Coach.

She is an experienced mediator and conflict coach and the founder of the REAL Conflict Coaching System™. She also holds a PhD in Law and Conflict Resolution, as well as other postgraduate qualifications in adult education.

Sam is a well known trainer and university educator, holding adjunct appointments at a number of universities in Australia, Hong Kong, Singapore and the USA.

Sam has also published widely in conflict resolution, including her books Dispute Resolution in Australia, Mediation for Lawyers and Conflict Coaching Fundamentals: Working with Conflict Stories.

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