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12.00pm-2.00pm AEST Wednesday 22 November 2023

The webinar will be recorded, so even if you can’t make it live, if you have registered you will be sent a link to the recording after the event.

In a world where understanding and empathy are the cornerstones of effective conflict resolution, trauma-informed practice is essential. Learn how to work with clients with sensitivity and insight, taking into account the profound impact of trauma on individuals and communities. Gain a deep understanding of how trauma shapes perceptions, reactions, and interactions during conflict. Discover how to ensure that your practice is trauma-informed so that you can provide a safe and supportive service.

In the webinar you will:

Learn about trauma, how it is experienced and expressed.

Explore how trauma can influence the way that people experience and manage conflict.

Discover trauma-informed practices and how to embed them into a conflict resolution context.

About Your Presenters:


Jodie Grant

Jodie is a highly skilled, seasoned and knowledgeable Dispute Resolution Practitioner with over 20 years experience. Since commencing work in the Family Law field, Jodie has simultaneously held clinical practice and training roles leading and supporting professional best practice.Jodie is registered and accredited as a Family Dispute Resolution Practitioner (FDRP) under the Attorney General’s Department and a Nationally Accredited  Mediator under the Mediator Standards Board. 

Since 2014, Jodie has valued the opportunity of working in Restorative Justice with those experiencing abuse/victims of abuse, as a specialist Restorative Engagement Facilitator for the Defence Abuse Response Taskforce (currently the Commonwealth Ombudsman – DEFENCE) and over the past few years offering Direct Personal responses under the National Redress Scheme for those who experienced Child Sexual Abuse in Institutions. She is passionate about continuing this work and introducing these restorative engagement concepts into other Alternative Dispute Resolution (ADR) areas.

Dr Samantha Hardy is the principal of Conflict Coaching International, and the Director and Lead Trainer for CCI Academy. She is an experienced mediator and conflict coach and the founder of the REAL Conflict Coaching System™. She provides conflict support to managers and leaders across the world. She also provides professional development training, supervision and mentorship to mediators and coaches who work with clients in conflict.

Sam has been accredited as a mediator under the Australian National Mediation Accreditation System and is a Certified Transformative Mediator by the US Institute of Conflict Transformation. She is a Certified Narrative Coach. In 2021 Sam was awarded the Australian Resolution Institute Award for Service to Dispute Resolution for her leadership and innovation in the field. She was also awarded 2022 Conflict Coach of the Year at the Australian Dispute Resolution Awards.

Registration is AU$47 + GST (if applicable). This will give you access to the live webinar and also the recording after the event.

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