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NOTE: This webinar is now over and registration has closed. If you’d like to access the recording, please contact us at office@cciacademy.com

When I ask people which emotion they find most challenging to work with in conflict situations, they almost always say anger. Part of the reason that people struggle with anger is that they don’t really understand it well – why and how it arises, how it tends to impact on behaviour, and how we can actually work WITH it, rather than against it, to promote constructive conflict engagement. That’s what this webinar is all about!

In the webinar you will:

Explore the emotion of anger.

Understand why anger arises and how it typically impacts on a person’s behaviour.

Explore the relationship between anger and conflict.

Learn how anger typically arises in conflict, and the impact it has on conflict management and resolution.

Take away tools and strategies to effectively manage anger in conflict.

Develop practical ways to better manage anger in conflict situations.

About Your Presenter:

Dr. Samantha Hardy has over 30 years experience working with leaders in conflict, supporting them to manage, resolve and create opportunities from conflict in their organisations.

 

Sam has been accredited as a mediator under the Australian National Mediation Accreditation System and is a Certified Transformative Mediator by the US Institute of Conflict Transformation. She is also a Certified Narrative Coach, an experienced conflict coach, and the founder of the REAL Conflict Coaching System™.

 

She has a PhD in Law and Conflict Resolution, as well as other postgraduate qualifications in adult education. She is committed to lifelong learning and continuing development.

This webinar is now over and registrations have closed. If you would like to access the recording, please contact us at office@cciacademy.com

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